Online prescriptions and repeat scripts in Australia

Choose the repeat prescription option, pay $39, and tell us the medication, strength, and who prescribed it last. An AHPRA-registered doctor reviews your history and, if the repeat is clinically appropriate, sends an eScript token to your phone. Most requests are handled the same day and no phone call is needed.

An eScript is the electronic version of a paper prescription. You receive an SMS or email with a QR code token, and the pharmacist scans that token to dispense. It works at any Australian pharmacy, so you can fill it near home, near work, or anywhere you happen to be travelling.

Yes, for medications you are already established on. The $39 repeat script service is a doctor review rather than a full consultation, which is why it costs less than the $59 telehealth appointment. If your doctor decides the medication needs a proper reassessment, they will ask you to book a consultation instead and the difference is what you pay.

Controlled and Schedule 8 medications cannot be prescribed through this service. That includes benzodiazepines, opioids, stimulants for ADHD, and medical cannabis. Medical cannabis is prescribed through a separate authorised prescriber appointment, not through the repeat script pathway.

Repeat script requests are usually reviewed within a few hours during business hours, and the eScript arrives by SMS as soon as the doctor issues it. New prescriptions are issued during your telehealth consultation, so you have the script before the call ends.

No. Medio is a private telehealth service, so there is no Medicare rebate on the consultation fee. The medication itself is dispensed by your pharmacy and PBS pricing applies there as normal, so a PBS-listed medicine costs the same at the counter whether the script came from us or from your regular GP.

The eScript token goes to you rather than to a nominated pharmacy, which means you choose where to fill it. If you use a pharmacy that delivers, you can forward the token to them and have your medication delivered. Medio does not dispense or sell medication.

Yes. The oral contraceptive pill is one of the most common repeat script requests, and if you have taken it before and your situation has not changed, the $39 repeat pathway usually applies. Tell us the exact brand and strength you are on. If you are starting the pill for the first time, or switching brands, the doctor will want a proper history and blood pressure check, so that runs as a $59 telehealth consultation instead.

Say so in your request. Running out is a common reason people use the service, and the doctor will prioritise accordingly. If the medication is one where stopping suddenly carries risk, the doctor will take that into account when deciding how quickly to act and whether a call is needed first. If you are unwell right now, or you have missed doses of something critical, contact your regular doctor or call 000 rather than waiting on an online request.

No. You need the medication name, the strength, and roughly when and where you last had it prescribed. If you still have the packaging or a previous eScript token, the details on those make the request faster to process, but they are not required. The doctor may ask you a few follow-up questions to confirm your history before issuing.

That needs a new prescription rather than a repeat, which means a $59 telehealth consultation. The doctor takes a history, assesses whether the medication is appropriate for you, and prescribes if it is. Booking a consultation does not guarantee a prescription, since that decision stays with the treating doctor.